Policies and Procedures

Here are a few items from selected policies and procedures. Full details of these and all other policies are available in the nursery for parents to view. Further details will also be included in our brochure pack sent to prospective parents.


Our alocation procedure takes into account:

  • Availablility of places
  • Staff/Child ratios
  • A child wanting a full time place will usually have preference over one requiring part time only
  • Children with siblings already with us or where there is a proven connection

Access to Information

All parents can view the Policies and Procedures files at any time during opening hours simply by asking the person in charge.

There will be a Policy folder found in both the Main Building and The Barn.  

As part of our open access policy, parents can see and discuss any records related to their child by making an appointment with the manager. 

Child Protection

The welfare of the child is paramount. Should any members of staff have concerns for the welfare of any child they will immediately take it up with our team of trained Designated Safeguarding Leaders.


We will do our best to work alongside families, but if we feel that the situation needs to be escalated, we will not hesitate to contact the local Children's Help Desk to seek advice. 


As Nursery is a place where outside play and the exploration of materials such as clay, paint and sand is encouraged we recommend that children be dressed accordingly.

A spare set of clothes is also recommended for all children (even toilet trained children have the occasional accident).

Please dress children in labelled clothing that can be easily managed by the child and staff. Belts and buckles are time consuming if the child has to rush to the toilet.

Suitable footwear is important for outside play. Velcro is preffered to promote the children's independence when dressing their selves.

Wet weather protection overalls and wellington boots are provided at the nursery.

Early Years Foundation Stage

Children learn best through play and exploration. At Nursery we present all children in our care with suitable opportunities and experiences to develop their desire for learning in an atmosphere of fun and mutual respect.

Our planning for the day is based around the needs and interests of each child within the broader goals of the Early Years Framework.

The Early Years Framework has been developed over many years by Early Years professionals at the national level. There is a lot of information available on this at nursery as well as on-line. the manager will be pleased to provide more information on this.


Please follow this link to find our current fees for 2022/2023: Upper Knapp Farm Day Nursery - Fees (ukfdn.co.uk)

Fire Safety

The procedures for fire safety are set out in our comprehensive Fire Safety Policy manual which has been approved by the relevant authority. Procedures include the weekly checking and testing of smoke alarms and fire exit lighting and the practise of full fire drills termly. Fire safety equipment is checked and tested by an outside specialist company.

Illness and Emergencies

Should a child become ill at nursery the parent/carer will be contacted and requested to collect them as soon as possible, as we do not undertake the care of sick children at the nursery.

In the case of a serious accident or illness then the parent/carer will be contacted immediately together with a medical professional and the appropriate action taken.

All permanent members of staff receive first aid training. 

Health and Safety

The Health and Safety at Work Act 1974 imposes certain obligations and responsibilities. The nursery has comprehensive procedures and policies to comply with these.


All meals including lunch, tea and morning/afternoon snacks are provided. Breafast is available for an additional charge in the Breakfast Club (please see Fees, left).

In all units lunch is served at around midday and tea around 4 pm. The Barn unit provides formula milk and meals according to each baby's routine, age and stage of development. If you are bringing breast milk, this will be stored appropriatley until your baby is ready for it in line with their routine.


Our meals are freshly prepared on the day using local meat, vegetables and fruit as much as possible. Special dietary requirements are catered for. Water is available at all times.

Mealtimes are an important social activity where the children learn to sit at the table, develop table manners, assist with clearing up etc. 

Parental Involvement

The involvement of parents in the activities of the nursery and specifically in the joint welfare and development of the child is very much encouraged.  We ask, also, that parents keep us informed of events and details which might have an effect on the child; happy occasions as well as difficulties.

We organise parent's evenings where you will be able to speak with your child's Key Person. We ask for feedback in half yearly surveys on all aspects of our setting.

If you or your child's Key Person have concerns regarding a child, a meeting will be arranged to dicsuss this or a telephone consultation. 


At Upper Knapp Farm Day Nursery, we use an online learning journey called Tapestry. You will be signed up to this when your child joins. You will then receive updates on your children's development through Tapestry, that you can find on your emails. Parents/Carers are also encouraged to upload educational experiences of their children. 


Staffing ratios of adult to child at early years are determined by Ofsted and are currently:

1 adult to 3 babies

1 adult to 4 children over 2

1 adult to 8 children over 3

The nursery requires that all staff are highly motivated and contribute positively towards a good team spirit within the unit and within the nursery as a whole. 

Management and all unit leaders are qualified with a relevant Early Years qualification ie NNEB, NVQ3, Early Years Care and Education, B Ed Early Years. Nursery Assistants hold similar qualifications or are expected to enrol on a training course.

The training schedule is on going and covers Early Years as well as various safety related courses - the current schedule can be seen on the staff room wall.